Privacy Policy
General Data Protection Regulation (GDPR):
This became law in May 2018 and impacts how Personal Data is collected, stored and processed by Companies. We have undertook an audit of our systems and processes to verify that we meet the GDPR standards.
Data
Personal Data refers to any information, or expression of opinion, that may allow an individual to be identified, for example, their name, address, gender etc. The term data refers to any digital, automated data or manual information gathered by a company.
Our use of Data
Your data will be used to complete the work that you have contracted us to undertake and comply with legal obligations. Property data is retained on our systems in order to maintain minimum service levels required in carrying out professional survey and valuation work. Your personal data will never be passed on to third parties unless you have specifically requested us to do so.
How do we store data
Our file records are held electronically in digital format on a server for a minimum of six years, backed up to cloud services, accessible from password protected computers that are maintained by industry specialists. The data is not used for any other purpose other than the original purpose under which the Personal Data was originally collected.
We have adopted confidentiality and data protection policies in relation to your data which all staff must adhere to and acknowledge annually.
If you would like to exercise your data protection rights or if you are unhappy with how we have handled your personal data, please feel free to contact us by using the details set out below.
If you’re not satisfied with our response to any enquiries or believe our processing of your personal data does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) by:
writing to: Information Commissioner’s Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF;
calling: 0303 123 1113; or
submitting a message through the ICO’s website at: www.ico.org.uk